Ordering on our website is easy. You can either browse using the product categories at the top of the page or type what you are looking for in the search box.

Most of our items are available to personalise is one way or another. On each individual product page, there will be information which explains what part of the item can be personalised. You will need to provide personalisation details where required before adding the item to your basket.

In most instances all of our variations are listed on the website. However, if you have a specfic design in mind or would simply like a different text colour, please email us at support@springfieldprinting with the Item reference number and details of what you would like to change. If its possible, we’ll get this variation added to the product for you.

Where possible we will help you bring your own designs to life. If you have your own designs you would like to print, you can contact us at [email protected]. Please try to give full details of what you would like to do with your design and we will try to help you.

Once an order is submitted we are unable to change any of the details. If you want to add a further item to your order, we recommend that you add it onto a future order.

If you are unsure whether the order was placed, please check your email. We will notify you via the email address you provide when an order is accepted. We will also email you once your items are out for delivery.

We use a secure system for taking payments. This allows you to pay with a variety of payment methods, all while knowing your details are safe and secure. For full details of payment methods we accept, please click here.

You can view your order history, along with the contents of each order, when you login to the site. After logging in, simply go to My Account and select My Orders. You can view the details of each order here.

You can track the status of your order when logged into the site. Once you are logged in go to My Account to view the status of your order and the latest expected delivery date. Tracking information should also be available where possible by clicking Your Orders / Track Orders

You can contact us via the website contact form which can be found here. You can also email us at [email protected]. For help in regards to orders you can email [email protected]

The delivery fee varies depending on the amount ordered. Postage is automatically calculated at check out based on weight and size. We don’t charge extra for postage, which means you will only pay the fee we have to pay, and nothing extra.

When delivering any of our standard items the courier will attempt to leave the parcel with a neighbour or in a secure location and leave a card advising you of this.

If you are trying to order a personalised item, please ensure all of the personalisation options have been filled in. If you still have difficulties please contact [email protected]

Yes, we provide size information for our items where possible. When viewing a clothing item, you can usually find size information alongside the product description by clicking on the Size Guide.

Sorry, but we are unable to deliver to premises outside of the UK. We allow deliveries within the UK, excluding Northen Ireland.

Yes! At checkout you can provide an alternative delivery address, instead of using your billing address.